Last Updated: 22 Jan 26
1. Introduction
Welcome to Koinonia Link (“we,” “our,” or “us”). We are committed to protecting your personal information and your right to privacy. This Privacy Policy applies to our website koinonialink.com and any related services, including our check-in/check-out systems and SMS communication services.
By accessing or using our services, you signify that you have read, understood, and agree to our collection, storage, use, and disclosure of your personal information as described in this Privacy Policy.
2. Information We Collect
We collect information that you provide strictly for the purpose of facilitating ministry operations, child safety, and communication. This may include:
- Personal Identification Information: Name, email address, phone number, and physical address.
- Family Details: Names and ages of children, authorized guardians, and emergency contacts.
- Visual Data: Photographs for security verification (as detailed in Section 6).
3. How We Use Your Information
We use the information we collect to:
- Facilitate secure check-in and check-out processes for children.
- Send important administrative updates, reminders, and alerts via SMS.
- Verify the identity of parents and authorized guardians.
4. SMS & Text Messaging (Twilio Compliance)
We use Twilio to send SMS messages regarding check-ins, ministry updates, and emergency alerts. To ensure compliance with carrier requirements and A2P 10DLC standards, we adhere to the following:
- Consent to Receive Messages: By providing your mobile number, you consent to receive text messages from us. Message and data rates may apply.
- Opt-Out: You may reply STOP to any message at any time to opt out of receiving further SMS communications. You may reply HELP for assistance.
- Strict Mobile Privacy: No mobile information will be shared with third parties/affiliates for marketing/promotional purposes. All the above categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.
5. Disclosure of Information
We do not sell, trade, or rent your personal identification information to others.
We may share generic aggregated demographic information not linked to any personal identification information regarding visitors and users with our business partners and trusted affiliates for the purposes outlined above.
We may disclose your information only in the following specific circumstances:
- Service Providers: We may share data with trusted third-party service providers (such as Twilio for SMS) solely for the purpose of operating our system. These providers are contractually obligated to keep your information confidential.
- Legal Requirements: If required by law, subpoena, or valid legal process.
6. Child Security & Photo Verification Policy
Family Photo Consent Terms
1. Purpose of Data Collection To ensure the highest standard of safety for all children in our care, Koinonia Linkutilizes a digital check-in/check-out system. This system includes the capture and storage of photographic images of:
- The child(ren) being checked in.
- The parent(s) or legal guardian(s).
- Any individuals authorized by the parent/guardian to pick up the child.
These images are strictly used for identification purposes to verify that a child is being released only to an authorized individual.
2. Parental Authorization By using the Koinonia Link check-in system, I, the parent or legal guardian, hereby grant permission to Koinonia Link to capture, store, and display digital photographs of my child(ren) and myself/authorized contacts within the internal check-in system. I understand these photos will be accessible to ministry staff and volunteers solely for the purpose of identity verification during check-in and check-out procedures.
3. Data Privacy & Security The church agrees to take reasonable technical precautions to protect these images. These photos will:
- NOT be posted on social media, the church website, or used for marketing purposes without a separate, explicit media release.
- NOT be shared with third parties, except as required by law or for the direct technical maintenance of the software system.
- Be retained only as long as necessary for the active enrollment of the family in the ministry programs.
4. Waiver of Liability I understand that while Koinonia Link implements security measures to protect this data, no digital system is entirely immune to unauthorized access. I hereby release, indemnify, and hold harmless Koinonia Link, its employees, volunteers, agents, and software providers from any and all liability, claims, or demands arising out of or related to the taking, use, or storage of these photographs, provided the church has acted in good faith to secure this data.
5. Acknowledgement By proceeding with the check-in process, I acknowledge that I have read and understood this policy, and I consent to the security measures described above.
7. Data Security
We implement appropriate data collection, storage, and processing practices and security measures to protect against unauthorized access, alteration, disclosure, or destruction of your personal information, username, password, transaction information, and data stored on our site.
8. Changes to This Privacy Policy
We have the discretion to update this privacy policy at any time. When we do, we will revise the updated date at the top of this page. We encourage users to frequently check this page for any changes to stay informed about how we are helping to protect the personal information we collect.
9. Contact Us
If you have any questions about this Privacy Policy, the practices of this site, or your dealings with this site, please contact us at:
Koinonia Link 859 Valley Ridge Dr, Pensacola, FL 32514, sales@landtechwebdesigns.com. 6018311167